Terms + Conditions

Terms and Conditions

Welcome to Essential Hair and Beauty. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products. By accessing our website or purchasing products, you agree to comply with these Terms.

Use of the Website

You agree to use the Essential Hair and Beauty website for lawful purposes only. You must not interfere with the security of, or disrupt the services provided by the website. We reserve the right to terminate your access to the site if you violate these Terms.

Prohibited Uses:

Users are strictly forbidden from using this website for any illegal activities, such as harassment, discrimination, spreading viruses or malware, or gathering personal data without consent. Any breach of these rules will lead to an immediate loss of access. Additionally, users must not post unlawful, defamatory, or inappropriate content. We reserve the right to remove any user-generated content that breaches this policy and may terminate offending accounts without prior notice.

Products and Usage

Essential Hair and Beauty stocks a variety of hair and beauty products from multiple brands. These products are for cosmetic purposes and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have concerns or are unsure whether it is safe for you to use a product, including but not limited to existing medical conditions, skin sensitivities, or interactions with medications, we strongly recommend you consult a healthcare professional before use. Discontinue use immediately if any adverse reactions occur and consult with a professional.

Ceasing Use in Case of Damage or Modification:

If a product is damaged, suspected to be damaged, or believed to have been modified, compromised, or altered in any way, cease use immediately and contact us for further guidance. Using a compromised or altered product could result in injury or adverse effects, for which Essential Hair and Beauty disclaims liability.

Product Descriptions:

While we strive for accuracy in our product descriptions, we do not guarantee that product descriptions, images, or other content on the website are error-free or complete. Minor discrepancies may occur.

Limitation of Liability

To the maximum extent permitted by law, Essential Hair and Beauty disclaims all liability for any direct, indirect, incidental, or consequential damages arising from your use of our products or website. As a retailer, we do not manufacture the products we sell and therefore take no responsibility for the quality, safety, or efficacy of these products.

You agree to use the products in accordance with the instructions provided by the manufacturer on the product packaging. Essential Hair and Beauty will not be held liable for any adverse reactions, injuries, or damages resulting from improper use, modification, or damage to the products.

Intellectual Property

All content on this website, including product images, logos, designs, and trademarks, is the intellectual property of Essential Hair and Beauty or our respective partners. Unauthorized use or reproduction of any material from this website is strictly prohibited.

Refunds and Returns

Please refer to our Returns and Shipping Policy available on the website for return information.

User Comments and Feedback

By submitting creative ideas, suggestions, or feedback to Essential Hair and Beauty, you grant us the right to use this information freely, without any compensation, obligation, or limitations. This applies to any comments, reviews, or suggestions you share through our website.

Third-Party Links and Content

Our website may include links to third-party sites. Essential Hair and Beauty is not responsible for the content or accuracy of these external websites and disclaims any liability for harm or damage that may result from their use.

Dispute Resolution and Governing Law

Any disputes arising from your use of the website or products shall be governed by the laws of New South Wales, Australia, without regard to conflict of laws principles. You agree to resolve any dispute through confidential negotiation, mediation, or arbitration rather than in court, with each party responsible for their legal fees. Users waive their rights to participate in class-action lawsuits.

Privacy and Cookie Policy

By using our website, you agree to the collection and use of your personal information as outlined in our Privacy Policy. This includes the use of cookies to enhance your browsing experience and provide you with personalised content as outlined in our Cookie Policy. You may adjust your cookie preferences through your browser settings.

Modifications to Terms

Essential Hair and Beauty reserves the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the website or purchase of products constitutes acceptance of the revised Terms.

Termination

Essential Hair and Beauty reserves the right to terminate access to our website or cancel orders at our discretion, particularly in cases of fraudulent activity or violation of these Terms.